Frequently Asked Questions

Can you send a portfolio of work?

Yes! While we can’t share the details of the clients we have worked for (we adhere to a strict client confidentiality agreement), we would be happy to send some samples of the work we are most proud of. Just send your request to, and we’ll send a portfolio your way.

What should I expect in my first draft?

Our typical turnaround time on projects is between 2-3 weeks. When you have your initial planning call with Liz, she will be able to give you a customized time frame based on our creators’ schedules!

I don’t see a service package that covers a project I need help with. Should I still meet with Liz?

We THRIVE on creating custom packages for clients we care about. The whole team is here to see your business succeed. Simply schedule a discovery call with Liz! We will create a strategy just for you or recommend another trusted professional who can bring your idea to life!

My project with Liz Illg Consulting is complete. What now?

Once you work with Liz, she will always be by your side to help you implement new ideas. You are invited to join Liz in the Lead Your Business Facebook community, check out her One Step Ahead membership, or start work on your next project together.

How many edits do I get?

Packages include between 1-2 edits, depending on the package you purchase. It is very rare that clients require more than two edits to get the final draft just right. If you do require additional edits, just let us know. We will be happy to make those changes at an additional cost.

I already have a training manual for my business. Can I benefit from an SOPs That Work! Package?

Yes! Training manuals are useful for employees to reference, but they typically don’t go into the step-by-step procedures that make SOPs truly shine. We recommend that business owners have both a training manual AND an SOP package. Don’t worry, we can do all the work for you.

I’ve never worked with a Business Consultant or Messaging Strategist before. How does it work?

It all starts with a free discovery call, which you can book at the time that is most convenient for you. Liz Illg will meet with you personally and answer any questions you have. After your call, you’ll receive an outline of everything you discussed with a list of suggested action items. Choose the project you’d like to start with, and our team of writers and designers will create virtual deliverables that will move your business forward.

I need help in my business, but I don’t know if I’m ready to move forward with a package yet. What can I do?

If you need help in a LOT of areas, but you’re not sure where to start, the One Step Ahead membership was made for you. It’s a six month program that takes you step by step to a better boss-life. Get monthly calls with Liz and one-of-a-kind virtual deliverables to use in your business. CLICK HERE TO LEARN MORE.

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